Our Services
Ourisman Travel has a very unique approach to the travel industry. We provide a broad range of services while retaining expertise in luxury hotels and destinations around the world. Our services are designed to take a DIY, more personalized, or fully curated approach.
Hotel Only
Our Hotel Only service was designed with the independent traveler in mind. Hotel Only is best for those who know what they want and prioritize an efficient reservation experience. This service level is perfect for those familiar with our “Ready to Book” requests and other straightforward hotel inquiries. Quick and easy, Hotel Only provides the value-added amenities our clients love so much and, of course, comes with our signature VIP post-booking support that adds extra personalization to your stay. Hotel Only is free of introductory fees, with the exception of last-minute, group booking & festive season requests.
Services Include:
- Post Booking VIP Support
- Concierge Introductions
Hotel Plus
Hotel Plus was created to provide our clients with a more comprehensive range of services. Hotel Plus is ideal for clients in need of a consultation to help identify the perfect property for their trip or clients looking for assistance with concierge requests. Through our Hotel Plus Consultative service, our team will provide up to three options for clients to consider based on the specific needs of the trip, budget, availability, and other factors. Our team’s expertise has been honed over more than 15 years in the luxury travel industry and extensive knowledge of luxury hotels & resorts. Our Hotel Plus Concierge Assistance service provides additional support with concierge-related requests such as dining reservations, spa appointments, transfers, etc. Our team will facilitate communication with concierge teams at hotels & resorts to ensure smooth communication. Hotel Plus services are available for trips with an investment of $200 per destination or hotel.
Services Include:
- Optional, brief consultation call
- Up to three hotel options with rates and amenities, selected with the client’s needs in mind
- Assistance and support with concierge requests
Tailored Luxury
Tailored Luxury is our top-tier service level, offering our clients a highly personalized approach to itinerary design. We are your professional consultant and specialize in designing a curated itinerary that is anything but cookie-cutter. The itinerary that we recommend is completely custom to each of our client’s unique travel styles and trip goals. Our Tailored Luxury service kicks off with a $400 planning fee. The time and research we invest in each trip are crucial to an exceptional travel experience.
For direct hotel bookings, our compensation is paid by the hotel. For custom itineraries, we pass on net pricing which is the negotiated, unpublished cost. We charge our commission out separately at 20% of the total net cost of the itinerary. Many advisors include their compensation in the total trip cost, we believe our price model allows for transparency and mutual trust.
Services Include:
- Consultation call required
- Fully customized itinerary inclusive of all elements of your trip – from hotels to transfers to experiences and everything in between
- On-the-ground support while traveling
- Exclusive access to unique experiences through our global partnerships
